Payment

Paying your bill is easy

Welcome to our online bill payment system. Through this service, you’ll be able to:

• View your current balance
• Make online payments 24 hours a day, seven days a week
• Pay securely from your laptop or mobile device
• Save time and money on checks and stamps
• Live chat with our Customer Service team for billing support

How it works

1. View statement and payment options
   You’ll have the option to pay your total balance or setup a payment plan, as well as view your statement details or chat with one of our team members if you need help.
2. Make payment
   When you’re ready to make a payment, you can do so using secure payment methods such as credit/debit card, Apple Pay or send in a check.

Please note, you will be leaving GenesisCancerBlood.com and will be redirected to pay.AONcology.com.

For questions, please contact our Customer Service team at 855-963-2100, Option 1 or contact your local Financial Counselor.

Insurance & Financial Counseling Services

Medical bills, insurance claims, benefits and deductibles can be confusing and overwhelming.

Genesis Cancer and Blood is committed to being a supportive resource for our patients. All Genesis Cancer and Blood Institute offices have a dedicated Financial Counselor who will be your point of contact for any insurance related questions while you are in the office. You will meet with a Financial Counselor during one of your initial visits and at any time that you may have questions about your account or insurance coverage.

The Financial Counselor can also discuss patient assistance programs or payment options to provide you with various types of financial support for any out of pocket expenses related to your treatment.

You can contact our business office at 1-855-963-2100 select Option 2 should any issues arise related to your insurance or visit https://www.aoncology.com/contact-us/

Genesis Cancer and Blood Institute accepts most major insurance plans. Please contact your Financial Counselor to determine if your physician is in-network with your health insurance coverage.